Testimonials

I was very pleased with the Gledhill Response team and the engineer. They were all professional, friendly, polite and everything was explained to me.

Thank you all very much.

An excellent service. Very understanding staff and great communication skills.

The engineer was very polite and explained the system in detail, which helped me because i am 90 years old and wear 2 hearing aids. It was neat and tidy workmanship from start to finish.

A job well done! excellent!

I am extremely happy with the service i received from the customer service team, as well as the engineers. They we’re very quick to get my boiler replaced and the installation was done unbelievably quick. The engineer was very friendly and honest when giving advice. I would recommend this company to all my friends and family!

Thank you for helping my family get hot water!

Our experience with Gledhill Response has now extended over ten years. The level of service now is far superior. The office personnel is very professional, friendly and helpful. Steve, the engineer, is ten out of ten for all aspects!

The engineer was clean and tidy, he put a dust sheet over my carpet and got on with the job. When he finished, he explained everything I needed to know. Ten out of ten!

The engineer, James, arrived when he said he would. He was polite, very helpful and resourceful. In particular, at every stage he was careful to make sure we were aware of the options available to us, and only proceeded once we had agreed the way forward.

The quality of work was very high and was completed in good time. He did the work unobtrusively and we were able to get on with our activities with little interruption. He cleaned up after himself, leaving no mess.

All in all, we were very satisfied with James’ work.

Ross, the engineer who installed my appliance, was extremely efficient, courteous and helpful. He answered all my questions, all whilst moving furniture around as i could not manage by myself. Such service is very rare!

The staff who answered my calls were most helpful when I explained the parking issues because of ongoing work on our roof. They were very kind.

The whole process was undertaken in a professional and friendly manner, with very little disturbance to myself. The engineer left the site very tidy and clean. I cannot fault the service in anyway at all!

A first class service and boiler, releasing less heat and more efficient!