Testimonials

It was very pleasing to have domestic work carried out by an organisation which understands the needs of the elderly.

I would like to record recognition for James, the engineer who came to Gifford Lodge today. I have known James for some time now and I am grateful for the professional way that he deals with all Gledhill matters here. He has always been very professional in all of his dealings with myself and the owners who live here, for me particularly. I like the way that he is always aware of how he can receive support from myself to allow both of our roles to work smoothly, so will call in advance to advise of any issues.

Keep up the good work!

I found Simon and his son, the engineers, extremely helpful in putting in the new installation. They were extremely polite and very good at what they did. I wish them all the best for the future.

I also found Zoe, your Customer Service Advisor, extremely helpful, extremely polite and she explained things very well. I found her to be very professional.

I would like to bring to your attention the excellent customer service i have received from your company, from the initial phone call to the response team and the way everything was explained to me. I felt at ease and confident booking the repair to the actual repair that was carried out by your engineer Paul. He was exemplary and in his mannerism , professionalism and knowledge of the PulsaCoil 2000. It is a credit to your company that you have such wonderful individuals providing an excellent customer care and serve.

The engineer, Daniel, was an excellent worker, very sociable and most considerable. It was a pleasure to have him.

I would just like to say thank you for the outstanding service I have received from your company. From the lady who took my call and reassured me that I was not making a fuss and that it was best to have the engineer out, to the delightful young man who carried out the repairs. He is a delightful, knowledgeable engineer and a credit to your company.

My sincere thanks.

I would like to thank the engineer, Darren, for all his hard work fitting my new boiler. He did a wonderful job and i was very satisfied.
Thank you.

Dear Team,

Your engineer Paul visited today, responding to a call out regarding my boiler not working. Paul was absolutely brilliant and so helpful. It really is very reassuring and again a first class service from Gledhill.

Thanks again, it’s really refreshing and great customer service. Means a lot.

I had your engineer, Ray, visit our house today for annual maintenance. Please pass on our thanks for the excellent and efficient service.

Dear Sir,

I felt compelled to write to you regarding the engineer, John, who came to my home regarding ‘flooding’. He came last year and fitted a new circuit board, which changed my life, as the shower and water system did not work properly.

Before this i had called a different engineer, who charged me £140 and everything was exactly the same after he left. I called Gledhill Response who sent John. He investigated the boiler and said straight away that it needed a new circuit board and then everything worked perfectly. The previous engineer had told me to buy a new shower. Happily I did not, thank goodness.

I just wanted to convey what a wonderful ambassador of Gledhill John is.

Many thanks.