Testimonials

If only all customer service was this good!

Thank you.

I just wanted to say that the replacement of my boiler was done with excellent customer service. I had a leak under the boiler for 8 weeks, with several plumbers/builders trying to fix it.

So after all this time with no hot water, the Gledhill Customer Service Replacement Team and their engineer were all excellent, efficient and professional.

The engineer was quick, clean, informative and efficient.

Thank you.

My engineer was Dave, a lovely chap! He did not even stop his work for a cuppa! He cleaned up, you would never of known he had been. Thank you again for a lovely service.

Both plumbers were courteous, efficient and tidy. There was minimum disruption, excellent use of dust sheets and the work was excellent.

A full explanation of the PulsaCoil and its heating system was given after the installation. I would highly recommend both the plumbers – Kevin and Dave from Lancaster.

I rated George, the engineer, highly. Along with previous engineers from Gledhill as I am very happy with the service Gledhill provides.

We have rated the engineers as excellent and found them so. They were very communicative, we knew what was happening and why. We were so very grateful to them for replacing the door and it’s frame (not expected of them). My mother and I felt they dealt with a difficult job beautifully. Please thank them for us.

Good job all round! Great service from the start to final installation

It was a pleasure to have the engineer in my home. He was courteous, explained what he was doing clearly and made clear that he could deal with the problem. All calls by phone were also very helpful and clear.

Your engineer, Paul, visited today responding to a call out regarding my boiler not working. Paul was absolutely brilliant and so helpful. It really is very reassuring and again a first class service from Gledhill.

Thanks again, it’s really refreshing and great customer service. It means a lot.

We would like to thank you very much for your efficiency in arranging our plumbing visit last week. Kevin, the engineer, was very pleasant although the job was much more complex than expected. It is reassuring to have such a good service.